2020 Troy-Bilt and Craftsman 25cc 2-Cycle trimmers and Remington 25cc 2- Cycle polesaws Recall

Recall Summary

Name of Product: Troy-Bilt and Craftsman 25cc 2-Cycle trimmers and Remington 25cc 2-Cycle polesaws

Hazard: The head of the trimmers and polesaws can continue to rotate when the throttle is released, posing a laceration hazard.

Remedy: Replace

Consumers should immediately stop using the recalled trimmers and polesaws and contact MTD Southwest for instructions on obtaining a free replacement trimmer or polesaw.

Consumer Contact:

MTD Southwest toll-free at 888-848-6038 from 8:30 a.m. to 5 p.m. ET Monday through Friday or online at www.mtdproducts.com and click on Product Recall tab located on the bottom of the homepage for more information. .

Recall Details

Units: About 2,660

Description:

This recall involves Troy-Bilt, Craftsman-branded trimmers and Remingtonbranded polesaws powered by a 25cc 2-Cycle gasoline engine. The trimmer’s housing is red and black and Troy-Bilt or Craftsman is printed on the top of the unit. The polesaw’s housing is orange and black and Remington is printed on the top of the unit. Trimmers and polesaws have serial numbers 1K199DG1886 through 1L059DH1017. The model and serial number is located on the white model label on the engine cover. The following model numbers are included in this recall.

Incidents/Injuries: None reported

Sold At: Ace Hardware, Menards, Tru Value, Do It Best, Fred Meyer, and other stores nationwide from November 2019 through January 2020 for between $109 and $190.

Manufacturer: MTD Southwest Inc., of Tempe, Ariz.

Manufactured in: Mexico

This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

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About U.S. CPSC: The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC’s work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

For more lifesaving information, follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC or sign up to receive our e-mail alerts. To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC’s Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired.

CPSC Consumer Information Hotline

Contact us at this toll-free number if you have questions about a recall: 800-638-2772 (TTY 301-595-7054) Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime Call to get product safety and other agency information and to report unsafe products.

Media Contact

Please use the phone numbers below for all media requests. Phone: 301-504-7908 Spanish: 301-504-7800